Shipping & Delivery

We are happy to offer free standard shipping in Mexico on all orders. We process orders Monday
through Friday, excluding holidays. Orders received on weekends will be processed on Mondays.

Each product has its own lead-time in its description. In-Stock pieces are generally processed
within 2-business days. Please allow 4-6 weeks for processing back-order items. All of our
personalized designs are made to order, please allow 3-4 weeks to bring your design to life.
Rush delivery may be available upon request, reach out to us at contact@wearenuma.com for
more information.

International Shipping

We offer international shipping on all of our items.
Please note that some of the countries outside of Mexico may charge taxes, custom duties or
Import Fees and the recipient will be responsible for the payments. They will be collected by
FedEx or DHL before the package can be delivered.

When shipping internationally, NUMA Jewelry will not be responsible for any delayed deliveries
due to import issues. All the charges that are incurred on a refused delivery as well as the cost
of the return of the package to NUMA Jewelry will be the responsibility of the purchaser.

Tracking Your Order

1. Find the UPS, FedEx or USPS tracking number contained in the shipping confirmation email.

2. Clicking on this tracking number should take you to your item's tracking page on the UPS,
FedEx or USPS website.

If clicking on the number doesn't work automatically, then simply visit www.ups.com,
www.fedex.com or www.usps.com and enter your number to track your order shipment.